Conflict Resolution for an LMS Team
Organization is key with any group, and in order to avoid problems due to confusion, an LMS can be implemented to keep track of member achievements and team objectives. However, despite the most well-organized LMS training and clearly outlined goals, the best efforts of a team, and the support of an attentive manager, conflict is an inevitable aspect of teamwork.
Conflict can arise over the smallest incident, from a disagreement over LMS functions to a nuanced power struggle, and can escalate into a major confrontation. Conflicts are costly and time-consuming, and require a strong team leader to mediate between factions in order to find solutions and move forward. A team leader should always be on the lookout for conflicts in team relationships.
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