The explosion of social media has significantly changed the way people communicate both at home and work. With smartwatches, smartphones, and tablets providing immediate access to social media accounts, notifications, […]
What does a company need to be successful? Most people would say a solid business plan and investors, but although these are important factors, there’s one thing all successful companies […]
One of the most significant challenges managers face is how to react appropriately to poor performance in the workplace. You may have a great team of highly skilled and trained […]
Coming together is a beginning, keeping together is progress, working together is success – Henry Ford (1863-1947). As most readers will know, Henry Ford became quite successful in the motor […]
Customer service can make or break a business. But what exactly is customer service, and why is it so important? Customer service means providing excellent support to existing and prospective […]
The workplace is an environment in which people with different worldviews, communication styles, and personalities interact – differences that can be a source of conflict if employees aren’t adequately trained […]
The working world, as we knew it, is not the same anymore. Artificial intelligence, automation, and the COVID-19 pandemic dramatically changed the nature of the workplace. Businesses realize they must […]
An organization’s corporate culture is vitally important for the overall health and success of the company, its employees, and its customers. But what does corporate or company culture mean, and […]
If there’s one thing we all learned from 2020, it’s that we can never predict what’s waiting around the corner. The only constant the past year was change, and the […]
The last twelve months have seen unprecedented changes due to the COVID-19 pandemic, racial and social unrest, weather-related disasters, and other events. These changes have resulted in many companies rethinking […]
Over the last decade, the workplace has changed drastically. A growing number of companies have an extended workforce – freelancers, outside sales representatives, and other roles that no longer directly […]
Managers of people (versus products) are an important part of any company. They connect the managing director with the employees, helping ensure effective internal communication and a productive organization. Despite […]
As technology becomes more sophisticated and accessible, more processes are moving online. Training, working, and learning online have all become the ‘new normal.’ Many organizations shifted their training from face-to-face […]
When working in a kitchen environment where food is handled, there is no excuse for unsafe practices. Things need to be done correctly as food prepared in unsafe ways can […]
Health and safety in the workplace are essential. It remains the employer’s moral and legal responsibility under the Occupational Safety and Health Administration Law (OSHA) to provide a safe environment […]
We all know workplace safety should be a priority for any organization to ensure employees’ health and safety, and comply with Occupational and Health Administration’s (OSHA) regulations. Education and training […]
Overview of the profession The Human Resources (HR) department is responsible for recruiting and developing the workforce of a company. They also handle payroll benefits, employee relations and training, consult […]
An effective salesperson’s primary role is to understand the customer, know the product, and make its benefits relevant and clear to a potential buyer. But of all the skills one […]
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that sets strict standards to protect sensitive patient health information. It is vital for companies that […]
The Health Insurance Portability Act (HIPAA) was enacted in 1996 to reform healthcare in the USA. The main objective was to ensure healthcare portability, so people wouldn’t lose their cover […]