#Employee development #employee retention #employee training #personal development

3 Strategies for Improving an Employee Development Program

Many organizations have started to include employee development initiatives in the workplace once it became evident that work performance and job satisfaction were closely linked. People, after all, are not […]

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Author: Janine Ordman

#rapport

Is it Rapport or a Natural Gift?

Learn How to Build Rapport I’ve always found it easy to build professional relationships, mostly because I quite like having a natter. But my question to you would be; am […]

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Author: Kim Ellis

Top 5 Advantages of Earning Certificates of Completion

Until technology has evolved to the point where we can upload information directly to our brains, skills development and continuous professional development endeavors – personal or organizational – will be […]

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Author: Janine Ordman

#Business Communication #Business emails #Emails

“Thank You for Your Prompt Reply” – Writing Better Business Emails

There’s nothing quite like the feeling of anxious anticipation when clicking your inbox’s refresh button on a Monday morning or after coming back from holiday. The Radicati Group estimated that […]

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Author: Janine Ordman

#Computer Literacy #Microsoft Excel #Microsoft Office #Microsoft PowerPoint #Microsoft Word #QuickBooks #Software

Why Improving Your Microsoft Office Skills Are Important in the Workplace

“A computer does not substitute for judgment any more than a pencil substitutes for literacy. But writing without a pencil is no particular advantage.” – Robert McNamara The ability to […]

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Author: Janine Ordman

#customer experience #Customer Service #customer-facing employees #word-of-mouth

A Reciprocal Relationship: Good Customer Service Attracts Good Customers

There’s no need to tell a business how important their customers are. They are the reason businesses keep their doors open, after all, and their continued support is heavily dependent […]

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Author: Janine Ordman

#online marketing #social media

Top 3 Skills Your Social Media Team Must Have

When asking business professionals what the top 3 social media skills a company’s team must have 15 years ago, the answer would be very, very different. As our society, business, […]

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Author: Kat Amato

#ms office #MS Project #Project Plan

How to create a project plan in MS Project

Scheduling and carrying out a project has never been easier. The debut of Microsoft’s MS Project has revolutionized the way companies execute the organization and process of project completion. Microsoft […]

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Author: Tod Browndorf

#Online Training #resume

Online Training Can Help You Write a Truthful Resume

Most of us have “embellished” our qualifications on our resumes. If you’re going to insist you haven’t please don’t; I’ll be able to see your nose growing. But, how many […]

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Author: Nava Brahe

#Online Training #Soft Skills #Software

You’re Never Too Young Or Too Old For Online Training

Everyone knows that “education is a lifelong process”. Whether it’s the school of life or the University of Somewhere or Other, we’re always learning something. A traditional college education might […]

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Author: Nava Brahe

#Lean Six Sigma

Gain from the Power of Lean Six Sigma Education

Organizations hire you for your qualification and/or past experience, but they will reward, recognize and promote only when you directly contribute to their strategic change priorities and goals. Every organization, […]

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Author: Erica Caramol

#Knowledge Management

Why Knowledge Management Programs Fail: Five Truths You Can’t Ignore

“I’m so frustrated. We’ve implemented knowledge management tools and processes. We’ve integrated these into a platform to enable knowledge sharing for everyone. But nobody uses it.” Sound familiar? You’re not […]

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Author: Kat Amato

A Social Media Dynamo Shares Her Secrets

Deltina Hay is a force to be reckoned with in the world of Social Media. Her decades of experience, and her trailblazing work in social media marketing have lead her […]

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Author: Tod Browndorf

Words of Wisdom From a Talented Problem-Solver

This week, our questionnaire was given to Steven Leconte, a talented course-creator who specializes in helping people learn, and effectively utilize some of the most popular Web design tools and […]

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Author: Tod Browndorf

UST Training Can Be Fun, Honest!

This week we’ve unleashed our Q&A on Ben Thomas, a man with over 25 years of experience in the underground storage tank industry. Ben got his start after the Exxon […]

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Author: Tod Browndorf
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