#Business Communication #Business emails #Emails

“Thank You for Your Prompt Reply” – Writing Better Business Emails

There’s nothing quite like the feeling of anxious anticipation when clicking your inbox’s refresh button on a Monday morning or after coming back from holiday. The Radicati Group estimated that […]

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Author: Janine Ordman

#HR #Inappropriate Workplace Conduct #Policy #sexual harassment #social media

Dealing with Social Media Sexual Harassment in the Workplace

The advent of social media has brought about a major revolution in the realms of marketing and communication, but it has also, unfortunately, added another avenue for people to be […]

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Author: Janine Ordman

#Computer Literacy #Microsoft Excel #Microsoft Office #Microsoft PowerPoint #Microsoft Word #QuickBooks #Software

Why Improving Your Microsoft Office Skills Are Important in the Workplace

“A computer does not substitute for judgment any more than a pencil substitutes for literacy. But writing without a pencil is no particular advantage.” – Robert McNamara The ability to […]

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Author: Janine Ordman

#customer experience #Customer Service #customer-facing employees #word-of-mouth

A Reciprocal Relationship: Good Customer Service Attracts Good Customers

There’s no need to tell a business how important their customers are. They are the reason businesses keep their doors open, after all, and their continued support is heavily dependent […]

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Author: Janine Ordman

#Confined Space #Confined Spaces #Health and Safety #OSHA Compliance #Safety #training

Getting Out of a Tight Squeeze – Confined Space Safety Training

According to the Department of Labor Statistics, 136 workers were killed in 2015 in incidents associated with confined spaces. Despite its name, a confined space in the context of labor […]

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Author: Janine Ordman

#burnout #health #Self-care #wellness programs

The Importance of Employee Health and Nipping Burnout in the Bud

Burnout is inevitable Burnout has received a ton of attention in recent years, and with good reason. Deadlines are a reality. A fast-paced, relentless world of work is at the […]

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Author: Janine Ordman

#excellent customer service

Coggno’s Support Team is Fanatical

Our Customers, Our Partners I need to get something off my chest.  In the 10 years Coggno has been in business, we’ve seen that our customers tend to be loud, […]

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Author: Kat Amato
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