#customer experience #Customer Service #customer-facing employees #word-of-mouth

A Reciprocal Relationship: Good Customer Service Attracts Good Customers

There’s no need to tell a business how important their customers are. They are the reason businesses keep their doors open, after all, and their continued support is heavily dependent […]

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Author: Janine Ordman

#Confined Space #Confined Spaces #Health and Safety #OSHA Compliance #Safety #training

Getting Out of a Tight Squeeze – Confined Space Safety Training

According to the Department of Labor Statistics, 136 workers were killed in 2015 in incidents associated with confined spaces. Despite its name, a confined space in the context of labor […]

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Author: Janine Ordman

#burnout #health #Self-care #wellness programs

The Importance of Employee Health and Nipping Burnout in the Bud

Burnout is inevitable Burnout has received a ton of attention in recent years, and with good reason. Deadlines are a reality. A fast-paced, relentless world of work is at the […]

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Author: Janine Ordman

#excellent customer service

Coggno’s Support Team is Fanatical

Our Customers, Our Partners I need to get something off my chest.  In the 10 years Coggno has been in business, we’ve seen that our customers tend to be loud, […]

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Author: Kat Amato

#Social Media Marketing #Social Media Training

Social Media: Ushering in A New Era of Accessible Marketing

Most of us have experience with social media, whether it is sharing your latest selfie on Facebook or a #MondayMotivation quote on Twitter. There is no way around it – […]

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Author: Janine Ordman

#Training University

Create Your Own Online Employee Training University with Coggno

Businesses and the people responsible for sourcing employee training usually have more pressing matters to attend to than finding a reputable training provider with suitable curricula. That’s where Coggno comes […]

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Author: Janine Ordman
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